Privacy Policy – LivEvent (https://livevent.ai)
Last updated: 21 October 2026
| Summary | |
| Controller | AM Advisory di Antonio Milio – registered office at Via Colonnello Francesco Bertè 73, Milazzo (ME), Italy, VAT no. 03859580833 |
| What we collect | Name, email, avatar and ID from login (Google/Facebook/email code), IP, technical cookies, bid and game logs, ticket purchases, chat messages |
| Cookies | Technical only; no consent banner needed |
| Data deletion | From /me ("Delete my data") or email info@amadvisory.online |
| Complaints | Italian Data Protection Authority (Garante) – www.garanteprivacy.it |
1. Data controller
AM Advisory di Antonio Milio, registered office at Via Colonnello Francesco Bertè 73, Milazzo (ME), Italy, VAT no. 03859580833, privacy email: info@amadvisory.online.
LivEvent is a SaaS platform. For viewer data processed on behalf of event organisers (e.g. a webinar's registrant list), the organiser may act as independent or joint controller and LivEvent as processor. The relationship is governed by an agreement under Art. 28 / Art. 26 GDPR.
2. Data we process
- Registration and profile data: name/nickname, email, avatar and account identifier supplied by Google or Facebook if you choose those login methods (we never receive your password).
- Technical data: IP address, session identifiers, browser/device data, security logs.
- Event activity: bids in auctions, participation and results in prize games, chat messages, webinar attendance.
- Purchases: tickets bought, amount, payment status, buyer data (name, billing address and, if requested, company name and VAT/tax code/SDI code). We do not process full card data; the payment provider does.
- Communications: messages you send us and service emails (registration confirmation, login code, ticket).
We do not intentionally process special categories of data (Art. 9 GDPR). The service is not aimed at children under 14 A person must be of legal age to bid or buy..
3. Purposes and legal bases (Art. 6 GDPR)
| Purpose | Legal basis |
| Create and manage your account; verified login (Google/Facebook/email code) | Contract (6.1.b) |
| Event registration, participation, chat, auctions and games, communicating winners to the organiser | Contract (6.1.b) |
| Ticket sales and delivery, payments, refunds | Contract (6.1.b) |
| Invoicing, accounting and tax duties | Legal obligation (6.1.c) |
| Security, fraud and abuse prevention, logs, legal claims, fairness of auctions and games | Legitimate interest (6.1.f) |
| Service emails about events you registered for | Contract (6.1.b) |
| Marketing by the organiser or us (only if offered) | Consent (6.1.a), withdrawable at any time |
Providing the data needed for these functions is mandatory; without it we cannot provide the service.
4. Recipients and processors
Data is handled by authorised staff and by these providers (processors under Art. 28 GDPR or independent controllers):
- Hosting/infrastructure: OVHcloud (OVH SAS, France), data centres in Europe.
- Brevo (transactional email) – Brevo SAS, France.
- Mollie (payments) and the other payment providers connected by the organiser: generally independent controllers for payment and anti-money-laundering data.
- Google and Meta (Facebook): for login with their accounts; their own privacy notices apply.
- Event organiser: receives the data needed to run the event, prizes, tickets and invoices.
- Advisers, authorities and others where required by law.
We do not sell your data.
5. Transfers outside the EU
We aim to keep data in the European Economic Area. If a provider (e.g. Google, Meta or others) processes data in a third country, the transfer relies on an adequacy decision (e.g. EU-US Data Privacy Framework, if the provider is certified) or the European Commission's Standard Contractual Clauses (Arts. 44 ff. GDPR).
6. Cookies
We use only technical cookies (e.g. les_viewer, les_guest) needed for sessions and operation. See the Cookie Notice (/cookies). No profiling or third-party analytics cookies.
7. Retention
- Account and profile: while the account is active; deleted or anonymised within 30 days of a request.
- Bid, game and chat logs: 12 months after the event ends, unless disputed.
- Technical/IP logs: 12 months.
- Purchase and invoicing data: 10 years (civil and tax obligations, Art. 2220 Italian Civil Code).
- Data needed to establish or defend legal claims: until the limitation period expires.
After that, data is deleted or anonymised.
8. Your rights
You have the right of access, rectification, erasure, restriction, portability, objection (Arts. 15–21 GDPR) and to withdraw consent. You may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali), www.garanteprivacy.it (Art. 77 GDPR).
How to exercise them
- Self-service deletion: sign in and go to
/me→ "Delete my data". Profile data is deleted or anonymised; purchase and invoicing data is retained as required by law. - Email: info@amadvisory.online. We reply within one month (extendable for complex cases).
Data deletion for Facebook login users
You can remove the LivEvent app in your Facebook settings (Settings → Apps and Websites) and request data deletion. Facebook then sends a request to our callback endpoint https://livevent.ai/api/viewer/facebook/data-deletion; we start deleting the data tied to your Facebook account and return a confirmation code and a status page. Alternatively use /me or email info@amadvisory.online.
Data received from Google
From Google sign-in we receive only name, email, profile picture and identifier, used solely to authenticate you and manage your account. Our use of Google data complies with the Google API Services User Data Policy, including the Limited Use requirements.
9. Automated decisions
We make no decisions based solely on automated processing with legal effects (Art. 22 GDPR). Auction and game winners are determined by the event's rules.
10. Security
Appropriate technical and organisational measures (encryption in transit, access controls, backups).
11. Changes
Updates will be published here with the date.